Privacy Policy

1. Information we collect

• Account details — name, email, company and password when you register.
• Order & licence data — the products/plans you buy, licence keys, and activation records.
• Payment information — processed by our payment providers; we do not store full card numbers.
• Enquiries — details you submit through our quote/contact forms.
• Technical data — basic logs such as IP address and browser, used for security and reliability.

2. How we use your information

We use your information to provide and maintain our products and services, process orders and licences, deliver support, send service-related messages, prevent fraud and abuse, and improve what we build. We do not sell your personal data.

3. Payments

Card payments are handled by Stripe; bank-transfer orders are reconciled manually by us. Payment providers process your data under their own privacy policies.

4. Cookies & sessions

We use essential cookies to keep you signed in and to secure forms (CSRF). We do not use advertising trackers.

5. Sharing & processors

We share data only with service providers needed to run our business — for example payment processing, hosting and email delivery — and where required by law. These providers are bound to protect your data.

6. Data retention

We keep your information for as long as your account is active and as needed to meet legal, accounting and tax obligations. You may request deletion at any time (subject to records we must retain).

7. Security

We apply industry-standard measures including encryption in transit, hashed passwords and access controls. No system is perfectly secure, but we work hard to protect your data.

8. Your rights

You may request access to, correction of, or deletion of your personal data, and you can object to certain processing. To exercise any of these, email us at contact@soft-ks.com.

9. Changes to this policy

We may update this policy from time to time. We'll revise the "last updated" date above and, for significant changes, notify you where appropriate.

10. Contact

Questions about this policy? Email contact@soft-ks.com.